Returns & Exchanges
At ArtStore Online, we want you to be completely satisfied with your purchase. If your new artwork or supplies don't meet your expectations, you can return or exchange them within 30 days of delivery.
Initiate Your Request
Log into your account and navigate to your order history to select the items you wish to return and receive an authorization number.
Pack with Care
Carefully place the items in their original packaging, ensuring all protective layers are intact to prevent damage during transit.
Label and Ship
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Refund
Once our studio inspects the returned items, we will process your refund or exchange within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing